Privacy Policy

At Victor96, we recognise the importance of protecting the personal information of our players. This Privacy Policy outlines how we gather, process, use, disclose, and protect the information you provide when accessing our website and related services.

By creating an account or using any part of the platform, you agree to the collection and handling of your information in accordance with the practices described in this policy.

Our goal is to ensure transparency regarding the way personal data is managed while maintaining a secure and responsible gaming environment.

Personal Information We Collect

To operate our services efficiently and comply with applicable regulations, Victor96 may collect information including, but not limited to:

• Name, date of birth, and gender;
• Residential and mailing addresses;
• Email address and phone number;
• Account registration details;
• Financial and payment-related information;
• Identity verification documentation;
• Technical information such as IP address, browser type, and device data;
• Records of communications with customer support.

Information is collected directly from users as well as through automated technologies used on the website.

Purposes of Data Processing

The information we collect may be used for a variety of operational and legal purposes, including:

• Registering and maintaining player accounts;
• Processing deposits, withdrawals, and account transactions;
• Conducting age and identity verification procedures;
• Detecting and preventing fraud or other prohibited activities;
• Providing customer assistance and technical support;
• Enhancing website security and functionality;
• Complying with licensing, regulatory, and legal obligations;
• Delivering promotional offers and service updates where permitted.

We only process personal information when there is a legitimate reason to do so.

Promotional and Marketing Messages

Users who choose to receive marketing communications may occasionally receive information about bonuses, promotions, special events, and platform updates.

Players can withdraw their consent and unsubscribe from promotional communications at any time through their account settings or by contacting our support team. Opting out of marketing communications will not affect access to the website or gaming services.

Sharing Information with Third Parties

Victor96 does not sell personal information to external organisations.

However, we may disclose information to carefully selected third parties where necessary for business operations, including:

• Payment processing providers;
• Identity verification services;
• Fraud prevention and security partners;
• Technical infrastructure and hosting providers;
• Regulatory bodies and government authorities where required by law.

All third-party service providers are expected to process personal information securely and only for authorised purposes.

Security Measures

We employ a range of technical and organisational safeguards designed to protect personal data from unauthorised access, misuse, loss, or disclosure.

These safeguards may include:

• Encryption technologies;
• Secure data storage systems;
• Restricted access controls;
• Ongoing monitoring and security assessments;
• Internal privacy and security procedures.

Although every effort is made to secure personal information, no electronic transmission or storage system can be guaranteed to be completely secure.

Information Retention

Personal data is retained for as long as reasonably necessary to fulfil the purposes for which it was collected.

Certain information may continue to be stored after account closure where required by legal obligations, regulatory requirements, financial auditing standards, or dispute resolution procedures. Once retention periods expire, the information is securely removed or anonymised.

Cookies and Similar Technologies

Victor96 uses cookies and related tracking technologies to optimise website performance and improve the user experience.

These technologies assist us in:

• Remembering account preferences;
• Maintaining secure user sessions;
• Analysing traffic and platform usage;
• Improving website functionality;
• Supporting advertising and promotional activities.

Users may manage or disable cookies through their browser settings, although doing so may impact certain website features.

Your Privacy Rights

Subject to applicable privacy legislation, users may have the right to:

• Request access to personal information held about them;
• Correct inaccurate or incomplete data;
• Request deletion of personal information where legally permissible;
• Object to or restrict certain processing activities;
• Withdraw previously granted consent;
• Receive information regarding the handling of their data.

Requests may require identity verification before they can be processed.

Cross-Border Data Transfers

As part of our operations, personal information may be transferred to or processed in jurisdictions outside the user's country of residence.

Where international data transfers occur, reasonable measures are implemented to ensure that personal information remains protected and handled in accordance with this Privacy Policy.

External Websites

The platform may provide links to third-party websites and services for informational or operational purposes.

We do not control the privacy practices of external websites and accept no responsibility for how those third parties collect or process personal information. Users should review the privacy policies of any external sites they visit.

Updates to This Policy

Victor96 reserves the right to revise this Privacy Policy periodically to reflect changes in legal requirements, business practices, or operational needs.

Any updates will be published on this page and will become effective immediately upon publication unless otherwise specified.

Contact Information

Questions regarding this Privacy Policy or requests relating to personal information may be directed to our customer support team through the contact methods provided on the website.

We will make reasonable efforts to respond to all privacy-related enquiries in a timely and professional manner.

Acceptance of This Policy

By continuing to access and use the platform, users acknowledge that they have read and understood this Privacy Policy.

Victor96 remains committed to protecting personal information and maintaining high standards of privacy, security, and responsible data management across all aspects of its services.